Those considering building a pool deserve to have all of the information they need to make the best decisions about who should design and build their pool. When we meet with our customers, we appreciate questions of all types. It is the responses to the 5 questions below, however, that are the most essential when narrowing down which pool company is most suitable for designing and building your pool.
1. How Many Years Have You and Your Company Been In Business?
With over 50 years experience in the pool industry, we at Shasta are proud to have become known as one of he longest running pool companies in all of Arizona. Knowing how long a company has been in business is important in ensuring your pool is not only built to your expectations, but that the company doesn’t go out of business. A pool company that declares bankruptcy may result in an incomplete pool or it can result in the disappearance of your pool warranty.
2. Are You A Member of the BBB and APSP?
Pool maintenance and building companies who are members of both associations follow a strict code of ethics. Though there is a fee to join the APSP, it is by no means extravagant. Ideally your pool maintenance and design company will be a member of both associations.
3. What Is A Master Pool?
Our company is part of the Master Pools Guild, a select network of experienced professionals in the pool industry. Being Master Pool builders means that we hold ourselves to a high standard while also being able to take advantage of access to resourceful industry gurus and cutting edge techniques and technologies.
4. How Do You Perform Estimates?
We prefer to visit our customers in their own home so that we can take accurate measurements, check out your landscaping and fully understand exactly what we will be working with when constructing your pool. This allows us to give you the most accurate estimate possible so that you can budget accordingly.
5. How Do You Sketch Your Designs?
Customer input is top priority when designing their pool. While sitting with them, our designers will create 3D images of their dream pool from every angle. Pool owners are presented with a “real life” image of the pool and, working alongside the designer, can make any changes necessary and witness the final results.
Shasta Pools is a Phoenix pool builder who provides a variety of services including swimming pool remodeling, commercial pool building, and pool service and repair. Since its establishment in 1967, Shasta has helped over 80,000 families realize their dream of pool ownership. By providing exceptional value, quality craftsmanship and superior customer service, the Shasta team continues to fulfill the corporate mission of astonishing and delighting their customers and exceeding expectations. You can learn more about Shasta Pools & Spas by visiting them online, or by connecting with them on Facebook or Twitter.
