SMS Terms of Service

Shasta Pools SMS Messaging Terms & Conditions

Shasta Pools offers text messaging to customers and prospective customers who provide a mobile number and agree to receive texts from us. These terms explain what to expect.

How You Opt In

Service messages: When you submit a form on our website, such as Contact Us, Schedule a Consultation, or a quote tool, and agree to be contacted, or when you request service or schedule an appointment with us, you agree to receive text messages related to your request.

Promotional messages: You’ll receive promotional texts only if you separately opt in, for example by checking the promotional text box on our website forms.

Types of Messages

Service messages may include:

  • Appointment confirmations and reminders
  • Consultation follow-ups
  • Project and service updates
  • Customer service communications
  • Customer satisfaction surveys

If you opt in to promotional messages, you may also receive:

  • Special offers and seasonal promotions
  • Event invitations
  • New product and service announcements
  • Educational content about pools, remodeling, outdoor living, maintenance, and financing

Consent to receive promotional text messages is not a condition of purchasing any goods or services.

Message Frequency and Rates

Message frequency varies based on your requests and interactions with Shasta Pools. Message and data rates may apply.

Opting Out

Reply STOP to any text message to unsubscribe. You’ll receive one final message confirming your request, and no further texts will be sent unless you opt in again.

Help

Reply HELP to any text message for assistance, or contact us:
Phone: (602) 532-3700

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Eligibility

By opting in, you confirm that you are the account holder or authorized user of the mobile number provided and that you are at least 18 years of age.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We may share your number with service providers that help us deliver text messages, solely to send messages on our behalf.

For more information, see our Privacy Policy.

Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page.