How long have you been in business?
This is important, because the longer the tenure of a pool builder, the longer they have had to hone their craft to provide quality pools, backyard builds and superior customer service. Shasta has been building award-winning pools and spas in Arizona since 1966. For generations, our customers have valued the experience, innovation and superior craftsmanship that comes with more than five decades in the business and know we’ll be at their service for years to come.
How many pools have you built?
This question can help you see how many other families who have shopped before you, did the research and determined this was the right company for them. Shasta has built more than 86,000 pools in Arizona backyards––more than the top 10 Valley builders combined. This extensive experience allows us to build consistent quality into every swimming pool we construct.
What warranty will you provide?
Shasta offers an industry-leading, exclusive 5-Year Labor Base Warranty, which means we cover more, for longer, than any other pool builder. Many of the Valley pool builders claim to provide a “lifetime” warranty, but they are only referring to a limited amount of material warranties that are very common. So, make sure to ask the companies you are shopping how many years the labor is covered as most of the industry only offers the state-required minimum of 2 years. In many cases, the cost of labor exceeds the cost of whatever material is being replaced, so this is a big cost savings to our customers. And, unlike others in the industry, our warranties will transfer to the next homeowner with notification and an equipment assessment. What great peace of mind to the family that is buying your home with a Shasta Pool! Plus, we have a 3-Year renewal option that provides the same great coverage after the original warranty expires. All of this coverage is in addition to lifetime warranties on some of the major materials used in your pool project.