2024 Industry FAQs

The last few years were a challenging time for the pool industry and we’re happy to report we’ve made improvements and enhancements to our process to get you and your family into your pool even faster!

Here are some of the common questions and answers to help set expectations with all new pool projects.

I want to build a new pool. When can I meet with someone?

If your schedule allows, we can book a free design consultation with a team member the same week you submit your request. We’ll work with your schedule to find the best time for you and your family. You are also encouraged to visit one of our 2 Valley-wide design centers to schedule an appointment in person. This will allow you to get a quick tour of the color and materials selections, equipment options and receive a basic understanding of how to best do your research in the pool industry.

How long does it take from the time I sign my contract to diving into my new pool?

On average, the timeline is 4 months or less. Learn more about the nine steps of our construction process.

Why is it taking so long for my pool to be built?

It takes time to build the backyard of your dreams and we assure you it will be worth the wait. The average pre-construction process time, from when your contract is signed to the time it’s ready for construction to begin, is about 2 months. The average build time for a new pool, from the completion of excavation, is currently 2 months.


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